Reviews

Review

Twice had flooring purchased and installed from Bay Area Floors in San Mateo. My project manager Stephen was exceptional in his recommendations for my projects from helping me select in store materials to visiting my site to plan and scope project requirements. Both were small installs but he gave same attention as if I were a large install. When a minor adjustment in materials was required, Stephen immediately took care with a great solution. Bay Area does not charge extra for this outstanding service. It is built into the basic and very reasonable cost of their flooring. It is great to have this traditional business still alive and well in our community. Flooring was a major improvement in my home. I’m glad I chose quality.

5 STAR RATING
2019-05-21

n garcia

They just finished my whole downstairs flooring yesterday! The job was to replace existing carpets with waterproof wood-looking floor. I don't remember the name of the materials, but gosh they looked great! We walked into the store a couple of months ago, looked at a few different options. To give you a little background of our project. Our downstairs was FLOODED! Stephen explained different materials to us, and came to our house for an in home consultation the next day. He emailed us a quote a week later, and we have decided to sign. The materials we chose was special ordered. It took about 3 weeks to come. Then the owner Lori called (and emailed)and scheduled our project for installation. Luis's crew came on Monday morning right at 8:30, they worked until 4pm. A full day of work, no cutting corners! Initially Lori estimates the job would take 4 days but guess what?! They finished in TWO days! I'm very happy with them and would recommend them to all my families and friends! My favorite part of their crew is they cleaned up after they are done! Left no mess behind! Our kitchen is next, Stephen is going to bing in a special installer to look at the job. I will update you all once it's completed!

5 STAR RATING
2019-02-27

Bay Area Flooring & Design did a great job on my floor, bath/kitchen tile and carpeting. Their work is so meticulous!! Specially Connie is great interior designer who made this project happen and made it look amazing!!!

Richard

Fantastic experience dealing with Bay Area Floor. From the sales team (Stephen Van Zandt) to the flooring installers (who were great). I would highly recommend them for all your flooring needs.

Maureen

We have always had the greatest luck with BAF!! Great quality - great customer service and management. We will continue to use BAF for our future projects - big and small!!

Gabriele

Very helpful staff and good prices!

Simon

Connie is great to work with and has a great aesthetic sense

Joyce

Great designers, awesome owner. A kitchen cabinet company that really cares about their customers and bringing out their personality in their home.

Ray

Unique floors, some of them not found anywhere else

Ahmad

Unique floors, some of them not found anywhere else

Ahmad

I had a wonderful experience from start to finish with Bay Area Floors! They made the whole process of buying new flooring smooth and fuid. They have a great selection, very knowledgable, friendly and helpful staff. I felt very confident and at ease with the whole process. Thank you Lori for my amazing new floors! I am extremely happy with them and the whole buying experience with Bay Area Floors! I would recommend them to anyone looking for new flooring.

Michael

Just wanted you to know Vincent and Corina did an excellent job yesterday installing the carpet and putting everything back. They were very pleasant to work with and very respectful of my furniture. thank you for all your patience and professionalism from start to finish in getting this project done. I really appreciate it.

Jennifer

As a hardwood flooring manufacturer we are really happy and proud to do business with Bay Area Floors & Design. They are really professional, their showroom is pretty and clean and they are always up to date with the latest trends. Plus they are a really supportive retailer for Lauzon. Keep up the incredible work!

Lauzon Floors

My husband and I have used Bay Area Floors and Design on previous remodel projects and have been completely satisfied each time. Lia was so easy to work with and got us our new carpet at a price we could afford! Thanks so much!

Keith

Vincent came right on time. He was efficient and professional. He cleaned up everything when he was done. I am very satisfied with the job. For sure I will recommend your company to my friends.

Otto

Too bad I can only give 5 stars instead of 10! They are extremely knowledgeable about flooring. they are professional, timely and the installation was a piece of cake. They know what they are tlaking about and take a real interest in you. Their selection of carpet and hardwood is extensive and again, their product knowledge is excellent.

Tiffany

Perfection! The BAF team installed the most beautiful Boen Hardwood Floor and Fabrica carpet. I received 3 quotes and BAF was the lowest. The team was super knowledgeable and responsive. We just bought a 1920’s co-op building in San Francisco with many rules and regulations regarding new floor installs and sound installation. Stephen and Lori were super helpful in researching different suppliers, gettig samples and seeking solutions to meet the high standard of the board. the BAF team knows how to work with luxury buildings in the City and the rules and regulations limitations. Tear out was seamless, the installers did a perfect job with the detailed herringbone pattern. Would highly recommend Bay Area Floor to any friends and family. Great service, product and value.

Damien

Bay Area Floors is a great supporter of Tuftex. They strive to provide excellent customer service and go above and beyond to service their customers. They are a one stop shop for all flooring needs. Lori Wyzard is the owner, she stays current with all design needs and ensures she has the latest products from Tuftex. She recently joined Carpet One and continues to support Tuftex investing in all sampling necessary. She also supports Tuftex by keeping inventory. Bay Area Floors and Design Carpet One also has an excellent website taking advantage of all social networks utilizing Shaw website services.

Tuftex

When we decided to replace our carpet with hardwood flooring, Bay Area Floors and Design came highly recommended by friends who had worked with them in the past. From our first walkthrough of their store to the last piece of hardwood flooring laid down, we had a five start experience. Lori, Stephen and the team are all highly experienced professionals and are a pleasure to work with. This is our future one stop shop for future hardwood flooring projects.

Anonymous